SSS
Answers about reservations, check-in/out times, transportation, and more.
Frequently Asked Questions
What are the check-in and check-out times?
Check-in is at 14:00 and check-out at 12:00. Early or late requests can be accommodated based on availability when notified in advance.
Is parking free?
Complimentary valet parking is available for all guests. Capacity is limited; reservation is recommended.
Are pets allowed?
We welcome pets up to 20 kg. An additional fee applies and a specific room will be assigned. Please inquire before booking.
Do you offer airport transfers?
Transfers to and from Istanbul Airport and Sabiha Gökçen are available. Book via our concierge team.